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Is Fluffy a Service Dog or a Comfort Pet?

Marcie Lang

All animals can provide a sense of well-being and comfort but what is the difference between a service dog and a comfort pet?


A service dog (or sometimes a miniature horse) is specifically trained to perform tasks of daily living for their owner with a disability. They are very well-behaved and provide their owners the ability to navigate the world by performing specific tasks, Some tasks may include guiding a blind individual through a parking lot or building or sidewalk, etc. The service dog may pick up items or open doors for a person with mobility challenges. The service dog may even tell its deaf or hard of hearing owner if the phone is ringing or if someone is at the door. Some service dogs can alert its owner of an oncoming seizure and provide protection for the person. The service animal may even alert a diabetic owner if there is a dangerous change in blood sugar levels. Since the dog is working, they are not to be played with, they should be left alone for the owner to manage. And a service dog does not have to wear a vest or identification. Others cannot ask for proof or demonstration of the service dog’s training. A service dog is allowed in all places and spaces that its owner will go to. There are only 2 questions that can be asked about a service dog: Is the dog a service animal required due to a disability? What work or task has the dog been trained to perform?


A comfort pet is also known as a therapy dog or emotional support animal, ESA. An emotional support animal provides a sense of general well-being to its owner. They may have some training but they are not trained in the same way as a service dog. An ESA does not perform a specific task of daily living but instead it enhances the emotional state of its owner who is experiencing mental health challenges. Emotional support animals are allowed in housing units and hotels even if there is a no pet policy. Sometimes airplanes allow ESAs too (check specific airline policies). A letter from a medical or mental health professional is required. An emotional support animal is not a service animal and does not have the same entitlements as a service dog.


So is Fluffy a service dog or a comfort pet/emotional support animal? If Fluffy is specifically trained to perform a daily life task, including medical interventions, for a person with a disability then Fluffy is a service dog. If Fluffy makes you feel better and provides a general sense of well-being, then Fluffy is a comfort pet/emotional support animal.


If you would like to be assessed to determine if your pet can be declared an emotional support animal, contact me. We can discuss how your pet benefits you and your specific situation. An ESA letter can be provided if deemed appropriate.

© 2025 by Marcie Lang

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